Franchise Dealer

West Houston Hyundai

Houston, TX

4.4(5,356 Google reviews)

Brands

Hyundai

Contact

16803 Katy Fwy, Houston, TX 77094
(346) 803-5635westhoustonhyundai.com/

Google Reviews

# Summary The dealership is consistently praised for its exceptional customer service, with multiple reviewers highlighting the professionalism, patience, and attentiveness of salespeople who listen to customer needs without applying pressure. The sales and finance teams are credited with streamlining the purchasing process, accommodating various budgets, and creating stress-free experiences that leave customers satisfied and eager to recommend the dealership.

Crystal Ardoina month ago

This was the most amazing car buying experience ever! Samuel Urbina is an amazing salesperson and an asset to the Hyundai corporation. The experience of someone listening to your needs, understanding your finance challenges and treating you with respect throughout is unheard of. Hats off to Samuel for his courteous and knowledgeable service! 1,000 stars for this gentleman’s services!!!

Rukeela Jonesa month ago

Ziya was absolutely amazing to work with! He made the entire car-buying process easy, smooth, and stress-free from start to finish. He took the time to answer all of my questions, listened to what I wanted, and helped me find the car I really wanted without any pressure. His professionalism, patience, and excellent customer service made this a great experience. I highly recommend asking for Ziya if you're looking for a new vehicle. Thank you for making such an important purchase feel easy and enjoyable! 😃

Gabriela Domingueza month ago

What an amazing experience!!! I was in and out with a new car in 3 hours!!! Curtis was my salesman and he was amazing!! No beating around the bush. We spoke about what I wanted to accomplish and what I was looking for and he showed me what they had. He asked for likes and dislikes, color preferences and he delivered. Actually chose an unexpected color but 🤩 I LOVE IT!! The finance team was quick and no added stress! Thank you Miranda for making the process seamless!! They looked into my situation and handled it with no questions asked and put me into an amazing position with my new Tucson!! Everyone was professional and amazing! I would absolutely recommend buying a car at West Houston Hyundai!

Mukeyra Nixa month ago

I wanted a multi point inspection on a Sonata I bought for my daughter sweet 16. So I called West Houston Hyundai to see how much it will cost. The young man I m spoke with informed me it was free so I proceeded to make appointment thinking it will be days. The young man was nice and polite, he said can you come now we can take care of u jux pull right to service. I was very surprised. When I got the another nice and polite young man Jordan Blethen greeted me. He took all my information, heard my concerns, and told me my vehicle will be ready in a hour in 1/2. So I’ll pull back up within an hour because I stayed in the area sure enough when I was pulling up Jordan was pulling up with my vehicle. He greeted me and went over everything with me, and gave me his business card. Long story short West Houston Hyundai have the BEST people working for them.

Teangelo Bell5 months ago

What an amazing experience! I receive Top tier service from the moment I walked through the door. I was provided a recommendation to ask for Zyia Alas because my coworker found him to be a great salesperson. His reputation exceeds him as everything I was told about his personable service was exactly my experience. With Z, I can call him that because we are homies now 😎, and his sales manager Julian I had the best experience. Not only did I get an upgraded car to the one i wanted, they managed to get me in the vehicle within budget. And let me just say, that was not an easy feat because I had a very tight budget with no room for variation. But they stayed the course and worked it out until I left overjoyed. These are two remarkable gentlemen and I am forever blessed for their expertise, humble approach And Care for my process. Thanks Guys. ~Teangelo

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