Westline Ford
Vanderhoof, BC
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The dealership consistently earns praise for exceptional customer service, with customers highlighting fast turnaround times on repairs, professional and friendly staff, and willingness to go above and beyond—including resolving delivery issues and accommodating test drives. Across both service and sales experiences, patrons emphasize the team's efficiency, helpfulness, and commitment to keeping customers satisfied and back on the road quickly.
Absolutely outstanding service from the entire team at Westline Ford! As a small business in BC, unexpected vehicle breakdowns can quickly turn into major disruptions, so when one of our drivers broke down, I was genuinely concerned he would be stranded for the day. The team at Westline Ford completely exceeded our expectations. From the moment we arrived, everyone was professional, friendly, efficient, and incredibly helpful. What could have been a stressful situation turned into a seamless experience, and they had our driver back on the road in under 3 hours — which is truly impressive. Their commitment to customer service and urgency did not go unnoticed. A huge THANK YOU to the entire team for going above and beyond to help keep our business, drivers, and operations moving. Exceptional service like this is hard to find, and it is very much appreciated! Highly recommend!
Excellent fast professional service. My truck broke down. Had it towed in they had it going the same day had my truck back very happy. Great job!!!!!
Excellent Service. Our ambient Temperature sensor failed. It was -18 and our F350 had very little interior heat. The team at Westline Ford fixed the sensor ASAP!!! Great job everyone!!!!
We had a truly fantastic experience with Westline Ford ordering our Transit Passenger Van. The Sales team explained all the options to us for the build and kept us notified of any developments throughout the process. When delivery was stalled by a courier company in Edmonton the owner, Harvey, stepped in and resolved the issue over Christmas. Fantastic! Chris, in finance, made the process of parting with our money easy and stress free. :)
They are awesome let me used one of there trucks for a road test thank you so much jen
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