Wheel City Auto Finance Centers
Rapid City, SD
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# Summary The dealership receives strong praise for its friendly and efficient sales staff who work hard to accommodate customers and provide a comfortable buying experience, with several reviewers noting positive interactions with specific employees. However, concerns exist regarding vehicle quality and post-purchase issues, including mechanical problems, incomplete safety checks, and discrepancies between disclosed vehicle information and actual condition.
Just bought a car, and I have to say, Mike was absolutely amazing! He seriously went above and beyond to make sure everything was perfect. The whole process was smooth and stress-free because of him. Definitely recommend seeing Mike if you're looking for a new ride!
If I could give 1000 Stars I would . This dealership is the best hands down ! The best customer service. They make you feel comfortable and they do their best to get you into a car of your dreams ! Mike is awesome . I walked out with the car I loved within an hour . He made the experience easy , fast , and efficient. They don’t beat around the bush like some other car dealers out there . I didn’t know God has his Angels working in dealerships until Friday when I walked into these doors of this dealership. Thank you Wheel City for your dedication into giving people the best service out there . Mary , Mike and Jess you guys are awesome ❤️
Don't waste your time or your sanity!! Terrible lemons! I've had nothing but issues with my car since I bought it. Everything from the charging system and replacing solinoids to the engine blowing up! Took it in many times with it burning through oil, 'nothing found' and I was basically disregarded. The engine is toast shortly after. I get disregarded again! The head warranty guy is awesome and got them to replace the engine. It's basically thrown in and multiple issues from literally the moment I pick it back up. Horrible squealing noises and no power steering. I have spent more time with that car being in the shop, than I have actually spent in the driver's seat.
The staff at wheel city are absolutely phenomenal and work hard to get you into a vehicle you’ll truly like. They give you a chance when most places won’t and they’re backed by warranties which is always reassuring when shopping for a vehicle. I would recommend them to anyone I know looking for a new vehicle. My daughter got her vehicle there almost 2 years ago and hasn’t had any issues and I’m confident with the vehicle I just purchased. Thank you so much wheel city and Betsy for helping us in this stressful process You guys made it so much easier and made my year!
Sales staff was great they did what that had to to get me into a vehicle had my eye set on a different unit and was moved to a smaller damaged car a few things that do not sit right one I was told that the car was put through a safety check but nug nuts are missing and I signed a car not collision form car has bondo in the rear right fender along with obvious red rub marks on bumper Indicating some collision car runs ok for now but I also looked up the car and after signing a disclosure that there were no recalls there are around 4 dealing with uconnect, fuel and air problems. Well only 70 more payments and she's mine..
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