Wheelers Chevrolet of Medford
Medford, WI
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# Summary Customers consistently praise the service department for their knowledgeable staff, quick turnaround times, and exceptional customer care that often goes above and beyond standard service expectations. The dealership is noted for its friendly and helpful approach to business, willingness to work with customers on pricing, and proactive maintenance practices that prevent future vehicle issues.
They were amazing! 230 on a Friday and they were able to help us get our AC figured out. Their knowledgeable staff also gave me the tools and information to be able to return home (800 miles) and know what to watch for, and be mindful of. We will definitely be stopping back! Thank you to everyone in the service department!
I ended up leaving my key fob at home after stopping there quick to get something before heading to the pharmacy and never shut my car off. Once I got to Walmart I shut my car off and couldn't restart it. I called Wheelers first to see if buying a fob would work, sadly no but they drove over one of their cars for me to run back home(Jump River) to grab my keys. Absolutely amazing! Incredibly kind of them to do and not ask for anything in return. Thanks again!!
Very friendly, laid back, helpful and willing to budget with there customers, my husband and I would definitely drive back to get another new ride in the future.
A couple weeks ago I was in Medford. My check engine light was o and another and another message popped up. I stopped at Wheelers. The gal at the desk was wonderful! She said they could scan it in a few minutes. Tyler came out shortly and told me what the problem was. He lined up a loaner for me and I was all set to go. He called me the following morning and my car was ready! They were so nice. Outstanding customer service. Thank you!
Going in for regular maintenance or a major repair the guys at your Abbotsford location are super nice and helpful. They not only fix the problem but look ahead to prevent other problems in the future
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