Used Car Dealer

White Oak Auto Service

Silver Spring, MD

4.8(424 Google reviews)

Contact

11415 Lockwood Dr, Silver Spring, MD 20904
(301) 593-5622whiteoakmercedes.com/

Google Reviews

Johan Castillo3 months ago

I had a great experience with White Oak Auto Service. From the moment I arrived, Rami was professional, friendly, and very knowledgeable. The staff took the time to clearly explain the issue with my vehicle and provided a fair, transparent estimate before starting any work. The service was completed in a timely manner, and the quality of the work was excellent. I really appreciated their honesty and attention to detail—it’s not always easy to find a shop you can trust, but this one definitely stands out. Overall, I highly recommend White Oak Auto Service to anyone looking for reliable and professional auto repair. I’ll definitely be returning for future maintenance and repairs.

Rey Vicentea month ago

First time taking my little Benz at oak auto service for an oil change, I was treated very respectful and right away taking care in 45 minutes I definitely will let anyone know also about there prices are great I told there boss I will continue using White Oak Auto Service🙏🏽😎

bea gaines7 months ago

Very dependable and good service. I’ve been going there for years and always leave satisfied. I’ve had body work done and have regular maintenance service checkups. Great job!

Steve Goodin2 years ago

CUSTOMER BE WHERE....I don't know how long this business have been open but they are not doing the work promised. I was referred there by my co-worker who told me he have used them for years for Mercedes service. I have a 2018 S560 which I bought in for B service. There advertised price is $459.00 you can look on there site for what's involved in detail. First of all when I left my oil level was at minimum (pic#1) I was told to bring the car back so he can top the oil off. So I decided to investigate to see was my cabin filter done which I clearly asked when I left the shop and Rami told me yes. Well (pic#2) clearly show that the filters we're dirty and not replaced. I call and asked for a full refund which he denied. Rami refunded me $130.00 for the filters and $20.00 for two quarts oil. He apologized for his technsion mistake. Rami and his organization claim to be experts in Mercedes service. This is unacceptable then to deceive me by telling me that me give me a $50.00 discount. My total was $499.00 so you do the math if your service price is $459.00 plus tax how this that a discount. You do the math. People I know you have a lot of trust in Rami and his business PLEASE be careful of the service you are paying for and the work they are doing. Rami is perlite but very deceiving LADIES especially please which what you are paying for. This was my first time using them and will not referr them to anyone and you should do the same. Rami if you want to make this right I want my FULL REFUND. I WILL CONTINUE TO PUSH FORWARD TO GET OUT THE BAD BUSINESS YOU ARE DOING. They deserve no stars but you have to do one. TROUBLE

Wondimu Tilahun4 months ago

Very professionals, Excellent and reliable service!! I stayed with them for more than 10 years!! My Mercedis Benze is in an excellent condition because of their service!!

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