White's Energy Motors

I'm extremely dissatisfied with my experience at Whites Chevrolet in Gillette, Wyoming. After purchasing a Jeep Rubicon from them, with only 1200 miles on the odometer, the engine catastrophically failed – it completely blew up. What's appalling is that I believe Whites Chevrolet was aware of known issues with the Jeep's engine but attempted to mask the problem by using stop leak, which only exacerbated the situation. For five months, I've been waiting for my Jeep to be repaired under warranty, with no end in sight until recently, and even then, only after my persistent efforts. To add insult to injury, despite multiple requests to replace the clutch with a new one during the repair process (a service I was willing to pay for), Whites Chevrolet consistently reinstalled the old, used clutch. Their lack of transparency and refusal to communicate effectively with me have significantly amplified my frustration. I've been met with silence or vague responses whenever I've sought updates or solutions. Now, after my Jeep has sat in their lot for 5 months, they inform me the battery is dead and are quoting $625 to install a new one – a completely avoidable expense if they'd maintained proper care of the vehicle while it was in their possession. I'm beyond mad. My trust in dealerships and, specifically, Whites Chevrolet has been utterly destroyed. I will be filing a complaint with the Better Business Bureau and advising anyone considering purchasing a vehicle from Whites Chevrolet to look elsewhere. Avoid this dealership to save yourself the headache, hassle, and potential financial loss.

I’ve personally have bought 3 cars from whites energy motors and this recent purchase has been the best experience I have ever had! Xavier was very helpful and answered all my questions and concerns. He went above and beyond to help us get all our paper work squared away. Even took time out of his own person night to get paper work done for us! Let’s just say I’ll always be working with him, when purchasing a new car!

I have visited here twice and both times they are extremely pushy. I understand wanting the sale, but all this behavior did was make me leave each time.

The experience was great and they did everything to make sure I had all my needs met and have the security off having a reliable vehicle and was willing to work with me and come in an hour ear to work with my hectic schedule in the oil field

Brian Aultman helped us find the perfect truck for us! We had specific options that not everyone requests. He was great to work with. Brian still calls to see if he can help us in any way. He is always happy to help especially when I can’t remember how to find things in the gauges! 😀Our purchase was in January of 2019! This proved to me that not all salesman and dealerships were created equal! I would recommend Brian Aultman to anyone wanting to purchase a vehicle!