Wickstrom Ford
Barrington, IL
Brands
Contact
Google Reviews
# Summary The dealership consistently earns praise for its exceptional customer service, professional staff, and streamlined purchasing process that prioritizes customer relationships over aggressive sales tactics. Reviewers highlight the team's warmth, transparency with pricing, product knowledge, and willingness to go above and beyond, resulting in what many describe as the best car-buying experience of their lives.
Amazing dealership. Felt more like family than pushy sales people. Very warm and welcoming. Overall process was fast with extremely friendly staff! Will definitely be back for my next vehicle! Thank you Rae and staff for making this experience memorable! Keep up the great work!
Absolutely the best customer service around. Got our daughter her first car (Bronco) and we couldn’t be more pleased. Jon Leicht was our sales guy and we would highly recommend working with him for your new or used Ford from Wickstom. We are long time customers of Wickstom Auto Group, but this last experience was truly the best! Thank you again for everything.
After purchasing more than 20 new cars over the years, I can say without hesitation that my experience with Wickstrom Automotive Group was the best car-buying experience I’ve ever had. What made this experience truly exceptional was the care and professionalism shown not just to me, but to my son as he purchased his first car. The entire team went out of their way to turn the process into an educational, confidence-building experience for him—something I genuinely appreciate as a parent. I want to specifically recognize Eric Jensen, Sales Professional, who was patient, knowledgeable, and generous with his time, walking my son through every step of vehicle selection and the sales process. Chris Moose, CDJR General Manager, exemplified leadership and professionalism, ensuring everything was handled smoothly and transparently. And Colin Wickstrom, Owner, reinforced why this organization operates at such a high level—his involvement, friendliness and commitment to customer experience clearly set the tone for the entire group. From start to finish, there was zero pressure, clear communication, and a refreshing level of honesty that’s rare in today’s automotive market. Wickstrom Automotive Group treats customers like long-term relationships, not transactions and dare I even say my son and I had a ton of fun throughout this process. If you’re looking for a dealership group that sets the gold standard for how car buying should be done—especially for a first-time buyer—I give Wickstrom Automotive Group my strongest recommendation.
My experience at Wickstrom Ford was tremendous. I went in to order a truck and was able to take a test drive on the spot to ensure I liked the truck I was ordering. Chris K in Sales took my order and updated me along the way. When my truck arrived I was in and out with all the documentation within 30 minutes. From finance to sales to service, I have no complaints whatsoever about Wickstrom Ford and Chris Krason. It was the best car buying experience I’ve had by far.
Five stars all the way for the team here. Buying a new vehicle can sometimes be a stressful process, but they made purchasing my new F-150 an absolute breeze. They were upfront with pricing, extremely knowledgeable about the truck, and went above and beyond to ensure everything was perfect before I drove off the lot. I'll definitely be recommending them to friends and family. Thanks to Chris, Nathan and Nick. Will definitely come back for a future purchase.
Get anonymous quotes from Wickstrom Ford
Submit your car request anonymously — Wickstrom Ford and other dealers in Barrington, IL will compete for your business. You choose who to reveal your contact info to.
Get quotes anonymously →Is this your dealership?
Claim this listing and your first bid is free — no credit card required to get started.
Claim this listing — first bid freeNo credit card required to sign up
How AutoAnon works for dealers
- Buyers submit anonymous vehicle requests
- Matched dealers compete with their best offer
- Buyer chooses — you get their contact info exclusively
- First bid is on us
