Wildfire Motors
Richmond, IN
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Google Reviews
# Summary Customers report mixed experiences, with many praising the dealership's reliable vehicles, responsive service, and helpful staff—particularly highlighting quality post-purchase support and fair financing options. However, some customers have complained about undisclosed mechanical issues, specifically transmission problems, and poor follow-up communication on warranty concerns.
Our family has bought multiple cars from this dealership over the years, and they always last. They're really great at fixing any problems that arise within that initial few weeks after buying. I had an unexpected major issue with a car I had bought from them and they had the car towed to them, fixed the problem, plus two other issues and didn't charge me a dime or give me any hassle. When buying used cars, it's a gamble, but with them, you have some peace of mind in knowing they'll do everything they can to ensure your car is in the best/safest condition it can be. They also offered solutions in the event that the car couldn't be fixed, but fortunately, it was!Great financing options, great deals when paying all cash, and great service overall. I look forward to shopping with them in the future. I love my suv! Tyler is who we worked with, and he is awesome! As a Mom of two special needs children, having a safe and reliable vehicle was essential, and he even put me in a loaner vehicle while we waited for mine to be fixed. They can't predict the future, but they did amazing at handling the situation the moment an issue arrived. The whole staff is so kind, 10/10 recommend.
I bought a 2019 used car from them and it has a transmission noise they knew about but did not disclose. I asked them within a week after purchase and told me they'd get back with me. I tried calling again with no response. rip off
Great experience when I bought my truck this month. Very happy with the quality of the truck and the caring attention during the purchase process. Recommending them.
Don't waste you hard earn money with this business. Sold me a car with a bad transmission a few years back. And they didn't acknowledge the fact. DONT GO THERE. THEY ARE ONLY IN IT FOR THE MONEY. REPORT TO THE BBB. Would give a zero star but option isnt available
Ask for Tyler Hampton! The most honest and great salesman! 10/10 recommend
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