Wilhelm Chevrolet GMC

Brett made my buying experience seamless! I was able to do everything over the phone which made my life so much easier. Brett and Steve were phenomenal to work with And answered all of my questions as quickly as possible! I would definitely recommend Wilhelm GMC to anyone!

This is a disgrace to the automotive industry. Someone I know received this quote, when I asked the service department the reason for the ball joints and tie rods the answer was they "look worn and have grease on them". Tested play and found all components are well within specification when checking with a dial indicator, all the boots are in great condition, the ball joints and tie rods have some over greasing but otherwise fine. The steering gear is seeping from the top that could be recommended soon but service stated it needed to be done right away along with all the tie rods and ball joints. Very shameful do better.

I came here just to buy a hood strut for my acadia after my last one stopped working February. I was quoted 35 dollars for the part and about 45 dollars for labor. I hesitantly agreed to the labor price. And after I got my car back they only charged me for the part and told me not to worry about labor price. Im very greatful. Everyone was so nice and let me look at some of the interior of a car on the lot even when I told them I wasnt wanting to purchase it atm. I also told the salesmen about a pickup I got and was wanting to sell and they gave me tips and tricks on how to sell it faster. So Thank you guys for the great service.

What a nightmare to deal with. First of all the valve body needed to be replaced after owning my vehicle for 3 months. Hadn’t even put enough miles on for an oil change. Paid $400 to get it towed to Wilhelm’s and then I’m told it is $600 repair for a shifting collar. Fast forward 3 weeks and I’m told that isn’t what is wrong (mind you they charge $100 just to diagnose the problem!). I find out a few days later it’s the valve body that needs to be replaced. A $2500 service between parts and labor. At this point I’ve been without a reliable vehicle for a month as a single mom to a 5 month old baby. I asked Rod Wanamaker to let me know when the part comes in and when it will be getting into the shop. Three weeks go by and not a word. It’s couple weeks before Christmas, and I reach out again asking for an update and Rod tells me that it should be done on 12/29 and informs me they will take $400 off of the service. It’s enough to cover the tow that I had done 6 weeks prior. I don’t hear anything on 12/29 so I send Rod a message with no response. I call 12/30 to find out the vehicle still hasn’t been started, and he couldn’t give me a date to when it will be. Finally I call and talk to the sales manager, Rod Wilhelm. Rod gets me a loaner vehicle after having no dependable car for the entire months of November and December. Rod also stated that they will take more than $400 off with the issues I went through from the service department and the length of time. It’s now January 15th (75 days since my original appointment for this issue) and my vehicle is finally finished. I request the receipt of labor and parts be emailed to me 3 different times between Rod Wanamaker and Mike Martell and never received it and was completely ignored. I spoke with Rod Wilhelm, and he informed me that $400 is all that they will take off of the service. I have never had worse experience with any other dealership. If you want to buy a vehicle from a dealership that backs their sales, go to Stoudt’s!

I bought firm Austin Lindberg out of Jamestown, my service and delivery was excellent. During negotiation he was very direct but polite. The deal happen extremely fast which told me I was the main priority during the conversion and closing. I will buy again from him!