Wilsonville Subaru

I had an awesome service experience at Wilsonville Subaru. I have a new Outback that needed a software update to fix the hands free driving feature. Avery in the service department was able to get me in on the weekend, update the software so the system now works properly, and even though I did not buy the car from this dealership Avery was very welcoming and explained everything they did to repair my car and welcomed me back anytime in the future. The service department has several comfortable areas with power outlets and tables to work on a laptop or tablet, watch TV, grab a bite to eat or drink, or if you want to roam and see a bunch of open new or used cars there is a huge indoor lot right off the service drive where you can easily spend an hour just looking at all the different makes and models.

My experience has been horrible I bought a WRX in June 6 and as today July 2 I still don’t have my car because Gabe ,Florencio and Holly the finance manager have made this whole experience a living nightmare, there’s barely any communication coming from them on the status of my car I constantly have to be texting and calling to be transfer to a voicemail because they seem to never want to pick up the phone plus they don’t want to reimburse me the money that got taken out of my account because they made a mistake. I would love to give them negative stars but I can’t I would have wish to buy from a different Subaru dealership not this one. The pictures show the level of work they do when they say they’ll take care of the paint work and it will look like new

I just leased my second Subaru EV in 3 years, at Wilsonville Subaru. Tom Tyson was my salesman for both. He made the experience so easy that he will be my go to for as long as he is selling Subarus. Who knew it could actually be fun to buy a car? My 2026 Uncharted feels like it was made just for me. I’m sharing the positives of EV ownership and Wilsonville Subaru with everyone who asks!

I highly recommend working with Tom. I purchased my Subaru Impreza four years ago and have had nothing but positive experiences. He made the process easy and continues to go above and beyond—even years later, he still calls to wish me a happy anniversary with my car. He truly made the car-buying experience smooth.

I’ve purchased multiple vehicles over the years from different dealerships, and I can confidently say this was the best car-buying experience I’ve ever had. Working with Michelle Escajeda at Subaru was outstanding from start to finish. She was knowledgeable, straightforward, and genuinely focused on making sure I found the right vehicle—not just making a sale. The entire process felt transparent and low-pressure. Jake, the sales manager, was equally impressive. He made sure everything moved smoothly, answered questions clearly, and helped create a seamless experience from negotiation through final paperwork. Overall, this team set a new standard for what buying a car should feel like. If you’re considering a Subaru, I would absolutely recommend working with Michelle and Jake—you won’t find a better experience.