WINDHAM MOTOR CO., INC. Chevrolet
Demopolis, AL
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The dealership receives strong praise for its friendly, professional staff and exceptional service department, with customers particularly highlighting the team's willingness to go above and beyond to help. However, one customer expressed concern about diagnostic limitations, noting that the service department recommended an expensive engine teardown rather than identifying the vehicle's problem directly.
Customer service was great, and everyone was friendly and professional. However, I left with my vehicle still not properly diagnosed. I was told the only way to determine the problem was to tear down the engine, which would have cost me $1,000 just for the teardown before they could even identify the issue. I decided to take my vehicle to another dealership instead, and they were able to properly diagnose the problem without requiring an engine teardown. While I appreciate the excellent customer service I received, I was disappointed that my vehicle's issue could not be diagnosed during my visit.
I have had experiences with Kelly in the service department so when it was time to purchase a new truck she recommended a salesman. They met and exceeded my expectations
This is the best service department I have ever dealt with and I have dealt with many. The three ladies went above and beyond. I was stranded 200 miles from home and they did everything so I could make it home. They kept my car to repair asap.
Everyone we talked to there was very professional and polite and Mr Blake Bell helped us pick out the perfect vehicle and made it really easy going through the buying and financing process as well. 10/10 will be buying from here again in the future!
Michael Early and the team at Windham Motor were seriously awesome when I bought my truck from them! Definitely the best I've ever dealt with. If you want a hassle-free deal, give Michael a call – he'll roll out the red carpet for you!
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