Woodhouse Chrysler Jeep Dodge RAM Blair
Blair, NE
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# Summary The dealership receives strong praise for individual salespeople who provide attentive, pressure-free service and fair pricing, though customer experiences vary significantly depending on the salesman involved. While some customers report excellent sales and finance department performance, others have had negative encounters with aggressive sales tactics, low trade-in valuations, and persistent follow-up contact after declining to purchase.
Sales and finance departments gets a five star. The department that gets a four star is the detailing and delivery of the vehicle department. The reason for this grade is that my engine was dusty/ dirt left on a brand new engine. I’ve never had a dealership give me a vehicle with unfinished engine detail. Please do your job detail department.
Had a wonderful experience buying a Jeep Grand Cherokee Summit from Garret at Woodhouse. He's young, ambitious, professional and listened to our needs. He's a personable guy that is willing to do the extra work. He visited with us to get the right car and the right price. We will visit them again for our next vehicle need!
I personally did not have a good expierence at Woodhouse Blair. I had gone in to look at a Jeep I was interested in. I had then met a salesman who was in the nicest terms possible - very unpleasant. After looking at the Jeep, we went inside to run numbers. First of all, I had a trade in - it was a good car that had already had high offers. He then proceeded to give me an insulting trade in on it. After lowering the price by about $1000 dollars on the Jeep, I decided that I needed to go home and think on it. He then kept pushing me to try to make this deal with him. After MULTIPLE times of saying I needed to go home and think on it he kept repeating the same phrase : "I want to make this deal". Even after I had gotten up to walk out of the door - he brought over his manager to speak to me about purchasing this car. Eventually, I was able to get out of there BUT it doesn't end there! I got at least 3 phone calls and at least 3 texts from Woodhouse trying to get me to come back and buy a Jeep from them. I understand that it is his job to sell cars - I am completely aware of that but, there has got to be a better way to go about it. So, if you are in the mood to buy a new car and you are looking for a place with great customer service then I would not recommend coming here.
If I could give Woodhouse, especially Harry Hope, 100 stars I would. My mom has purchased 2 Dodge Dakotas from him. I purchased my 2008 Dodge Caliber (I named her Carla!) from him in 2012 with 75K miles on it. She just died on me last Monday with 214,357 miles! I lived in Colorado for 3.5 years; she drove through the mountains with me; took multiple trips back and forth to Iowa to see my friends and family! So, when I needed a new car I knew I could reach out to Harry! Luckily, someone had traded in a 2016 white Ford Edge that day! I feel like I don’t deserve this car! I’ve only had 2 vehicles in my driving history, and I’ve never had a car with electronics like this! She’s beautiful! This car is named Ethel haha! I’m absolutely in love! Harry has never let my mom or me down. Please, if you or anyone you know needs a vehicle DO NOT hesitate to go to Woodhouse, and ask for HARRY HOPE! Michael Bolton handled all of the paperwork, and he was an absolute pleasure to work with as well. He made the process very easy and stress free. 100000/10 experience. THANK YOU SO MUCH WOODHOUSE AND HARRY! ❤️
I had an excellent experience working with Josh VanBuskirk at the Jeep dealership. He was not pushy at all and made the entire process incredibly easy from start to finish. I worked with multiple other dealerships before this, and Josh was by far the easiest and most straightforward person to deal with. He gave me a very fair price that none of the other dealerships could beat, and there were no games involved. Once we agreed on numbers, I was in and out of the dealership in less than 20 minutes — no wasting time, no “you need to come in to make a deal” tactics that so many other places try to pull. If you’re looking for a Jeep and want a smooth, honest buying experience, ask for Josh. He treats you fairly and keeps the process simple with zero BS. Highly recommend.
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