Woodstock Chrysler Dodge Jeep Ram

My wife just bought herself a 2023 Jeep Wrangler Unimited "Willy's". It checked all of her boxes but we ran in to a few hurdles along the way! This was due mostly to her being off work for the last year while she battled Cancer. The entire team here is above awesome. However, we ended up with Aaron as our point of contact and finance manager, and at times it seemed like we needed a miracle to get her in to her dream vehicle. Aaron, was grinding it out and always keeping us informed, providing things to demonstrate that he was indeed busting his ass to make it happen. He did make it happen! He did not need to provide the level of transparency he felt we were deserving of! The best part about Aaron was not being judged or looked down upon as others may have or could have, basically he just kept it real with us. Dante and Jamie also helped us out, and were also great peeople to deal with, however, #AARONFORTHEWIN

An awesome vehicle purchasing experience. The building and property was very clean and well looked after, the staff was very kind and inviting. The salesman (Victor) was knowledgeable and helpful about the vehicle I was inquiring about. The finance team (Jamie) was not only personable but worked to get me the lowest rate for my purchase. Would highly recommend for your next vehicle purchase to choose this dealer, they will work for you.

They will sell you brand new garbage, then damage it when doing service work. BRAND NEW LEMONS! All around terrible. Sales, service and owner. Nothing but liars. Went to test drive a grey 2026 ram 2500. Drove the truck. Got back and started the appraisal process and truck lock in with a down payment. Yannis (sales rep) and Oz(sales manager) comes back and says "oh sorry, that truck you just drove is sold" but then point to a truck up on the rocks with an aftermarket set of rims and tires and asks "what about that one?" "Same truck, same options, everythings same just black" i say sure as they were the same price. No gas in it ofcourse so couldnt test drive it. Appraisal on truck went fine, low trade in value, financing went through fine. Im told rims and tires were extra and not included so i get the original tires with the truck on pickup, the pressures for the tire are different than the door values meaning i didnt get the rims and tires i was meant to get. I drive 30mins down the 401, SERVICE REQUIRED" pops up for the left headlight. Headlight was staying on in marker setting and flashing high beams went signaling left or right. Truck gets booked for service right away, earliest slot is 2 days later. I get a loaner truck from them which was nice but not the point, my 80K truck is brand new and sitting in service department. It took them 2 full weeks to get the part in from the states and ofcourse im calling and texting them daily asking for updates. I start getting lots of attitude from Cam the owner. Apparently telling them to get the part now is abusive to him and his employees and they no longer wanted to fix the truck they sold to me as a lemon. Other chrysler dealers were all telling me chrysler will red flag your truck claim if they dont fix it with the part ordered, so i ended up keeping it there for the fix. I get the truck back after 2 full weeks and there are dents all along the side of the box and the problem with the headlight is still there. I now have to get into another dealership, another rental just to have someone else go in there now to verify serial numbers line up with the part ordered just to see if these guys even did anything. Service manager cameron said he would permanently disable my eco-mode too. He never brought up saying he couldnt do it so i figured that had been done aswell.

You know those times through life when you just enjoy your experience and you feel the "Wow" Ask yourself - What are your top 3-4 key requirements to enjoying your vehicle purchase process and experience. Then go to Woodstock Chrysler. If you're delighted by any of the following: a) A down to earth, 'non-salesy' experience b) Real deal pricing c) An owner who just comes by to say Hi & Thanks you for coming in, and is genuine about it d) A dealership that doesn't keep you 'trapped' to eventually wear down e) A finance process that's efficient e)A place where the staff have a good vibe and do enjoy their work and you are respected, You've gone to the right dealership -> Woodstock Chrysler ...if you are there on a Saturday they might even have some pizza, sandwiches and donuts for you and your family. Dante, Yanni, Rich, Jamie, Cam and the rest of the team. You all Rock! #woodstockchrysler #stellantis #ramtruck #topcardealership #positivecarbuyingexperiences #whatmakesateam #customerservice #customerexperience #cardealershipreviews #topcardealers

Recently purchased a used Dodge Hornet from Dante .. the whole process was hassle free from start to finish. The whole team was easy to work with, communication is great. Will be recommending for sure. The car itself seems great so far, a small cosmetic issue (under warrantee) that I was told will be ordered & fixed in the coming weeks. Thanks to the team at Woodstock Chrysler !