Woodstock Mazda

I had my heart set on the 2025 base model, Mazda CX-5. 2025’s came with great incentives. I didn’t feel the need of bells and whistles. I called every dealer in Ontario. Found 2. 1 up north and 1 here. I got a quote from each, including the other dealer offering us a gas card as they were north. Simultaneously, each put a quote together for the CX-5. Eric was very kind, mild mannered, and demonstrated understanding and patience. Days later, we call the northern dealer. they sold the car, claiming they didn’t get my email respond to theirs but.. they found it and tried to get us to consider a GS with Comfort pkg. He wouldn’t take no thank you, even went as far as sending a quote. They call to say, the deal on the GX may fall through & if comfortable asked us to give a cc deposit. No thanks. Push, push, push. What did we think of the quote. Blah, blah, blah. After back & forth, finally, accepted the No! We went to Woodstock Mazda, (I am glad that we did! No one likes a pushy sales person. I push back!) and met with Eric, & test drove the CX-5. We did not like it, and this, after my sole pursuit was the base. We chose Mazda as we once had a rental CX-5. The GX was nothing like the rental. That’s because it wasn’t! It was a GS. 😆 Woodstock didn’t have a GS only, model. They too only had GS, Comfort. 2025’s are selling fast due to incentives. Eric did not try to “sell.” Upon arrival, to test driving the GX, and hearing they only had GS Comfort - has a sunroof for which I don’t care for. Still don’t - we looked. No harm in that, right! 😆 After we test drive the GX, we test drove the GS Comfort. Omg, LOVE IT - SOLD! This car is a huge upgrade from the GX & what we currently drive, 4dr Honda Civic. The GS sells itself. So many features. Minor issue, Red is not a colour I like albeit neither fire engine red nor lipstick red. Again, Eric did not in any way, try to influence our change in decision. He genuinely appeared to care about our comfort, in decision. We collaboratively negotiated with Eric and Sales Manager, Shane showing the quote from the other dealer. We could’ve chosen at this time to go to the northern retailer; we chose to buy from Eric due to his responsiveness to pre-arrival questions and his personality. They genuinely found a way to get us into the GS without the “art of selling.” Every staff person encountered was engaging, genuine & held wonderful conversations. Britney! We felt like family. We never once felt any pressure. That day we agreed upon the price, and signed a conditional offer. We then, were connected with Evan, finance. Again, nothing but patience, understanding, free from judgement & smooth processes. At this time, I asked, would they be willing to give us all weather mats!! Evan said, this is normally negotiated at time of sale (my theory is if I don’t ask, I won’t know, what’s the worst they could say, no). Evan rapidly responds, he spoke with Shane and Nicole. They’re throwing in the mats!! I’m surprised. No negotiation required. Sure, floor mats are only $200; they could’ve said, no, as the deal was done. This showed us how much they cared to welcome us to the Mazda family. I don’t feel like I’m high maintenance and my husband would agree. My husband and I are proud new owners & part of the Mazda family!! After all my searching and researching to get into a GX, a few days ago we picked up our brand new 2025 Mazda CX-5 GS with Comfort pkg. The Soul Red Crystal Metallic is absolutely gorgeous. We arrived at the shop and my heart skipped a beat - detailed to perfection and that new car smell is the best! A stunning ride! 🚘 And of course, it had to rain on the day I take her home. Huge thanks to the team at Woodstock Mazda - Eric (sales), Shane (Sales Manager), Evan (Finance), Britney (Reception), Nicole (GM), & service team, (Lisa & Dan) the exceptional service made this experience smooth & unforgettable. No pressure, just pure honesty & transparency. We're thrilled with our new car & the all-weather mats were the cherry on top! 🙏 Go to Mazda Woodstock!! It was worth the drive!

I just purchased my new 2026 Mazda CX-5 and couldn't be happier! From start to finish, the experience was amazing. There was never any pressure, and I always felt listened to and valued throughout the process. Jorge and Evan were fantastic to work with, they made trading in my vehicle simple, seamless, and completely stress-free. They also made sure my delivery day was special and that I felt confident with my new vehicle. Thank you both for making this such a positive experience. I highly recommend working with Jorge, Evan and the Woodstock Mazda team if you're looking for a new vehicle! ⭐⭐⭐⭐⭐

I bought a Mazda for the first time. I was very pleased with my great salesperson Zainab. She is super friendly and knowledgeable about the vehicles. She was not pushy in any way. The rest of the staff was also very friendly and not pushy. Zainab has checked in to see how I was making out with my new car and wanted to know if I had any questions she could help me with. Great experience!

Recently had our car serviced. Although we called to get an oil change we were told an engine flush was required based on its mileage as part of the oil change. We have been bringing our Mazda’s to this dealership for years and have never been told that we need an additive added and the engine flushed as part of an oil change. Can’t find anything on the Mazda’s site that would suggest this is required as part of the normal warranty work.

Huge thank you to Jorge at Mazda Woodstock for the amazing experience! He was patient, knowledgeable, and made the whole process feel comfortable and stress-free. We really appreciated how he took the time to answer all our questions and made sure everything went smoothly. So happy with our 2026 Mazda CX-30—highly recommend asking for him if you visit!