Woodward Motors Ltd - St. Anthony
St. Anthony, NL
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The dealership demonstrates exceptional customer service and willingness to go above and beyond for stranded travelers, with multiple accounts of staff members providing emergency assistance, sourcing hard-to-find parts quickly, and even offering personal items to help customers continue their journeys. However, one customer reported missing items from their vehicle after service, raising concerns about security and accountability during repair work.
On our vacation travelling around Newfoundland we experienced a problem with our vehicle. We ended up with a flat tire and out in the middle of nowhere. Called our road side assistance for towing and we were referred to Woodward Motors. Ken the manager sent out their flatbed with Corey driving and got us back to their shop Looked at the tire right away and were able to repair it. Great service, and a great bunch of guys there. Many thanks for the help when we were in need.
Midway through our road trip from Ontario we experienced trouble with our truck. We ended up broken down on the side of the highway with nothing close in any direction. Woodward motors worked tirelessly to get us a tow about an hour and a half up to St. Anthony. The transmission on the truck needed to be completely replaced. They didn't have the model in stock, but had one shipped over from Labrador on the next mornings ferry. Within a day they had the transmission replaced and the truck up and running. Jordan from the service department was absolutely amazing and did everything he could to help us out. I cannot say enough good things about Woodward Motors. They are amazing people with huge hearts that go above and beyond. Thank you so much Woodward Motors - St. Anthony! - Jansen and Colin
Ocean, Darrell and Darren, saved our family road trip through Newfoundland. A shell puntured the tire on my Acadia, and it was not fixable with a plug. They did not have a replacement tire in stock, but Darrell luckily had an extra tire for his personal Acadia that he kindly sold to us. He had to drive home to get it, and we were back on the road within an hour. Big time thanks to Darrell and the Woodward Motors team!
Awesome customer service!! Our 2022 Duramax needed service mid-trip to NL. Chris in Service was able to work us into the schedule and save our vacation plans. Many thanks!!!
You have a thief in your company! I stopped here to have an oil change with my 2021 truck. Didnt realise until a couple weeks later that my owners manual and lock nuts were missing. These cost over $400 to replace. Apparently nothing is safe in st Anthony.
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