Woody Folsom Chrysler Dodge Jeep Ram of Baxley

Just purchased a brand new 2026 Ram 1500. This will be my third truck from this dealership. They have secured my business because of their customer service after purchasing a vehicle. My first truck, I had a camshaft sensor go out. I was two hours away and the truck went into a safe mode, only traveling at 35 mph. I called them and they sent a roll back with a loaner vehicle. Ever since then, I've had no issues with my vehicles, very easy communication with the dealership, including the setting up the purchasing of a new truck. Highly recommend going through this dealer. Big thanks to Chris for this visit and getting me this truck, she's a beauty!

Thought this was a good place to buy a vehicle. The promise of free oil changes is not a thing. Guy came to the house didn’t even knock and left. Got a message saying 11:30 but he is calling at 8:30 am . Didn’t recognize the number no voice mail. Not a good way to do business. Now I got to call the 1 person they have scheduling mobile oil changes to reschedule.Wonderful customer service no one answers the phone.

Bought a brand new 2025 GMC 3500. Dealership has had it months. Lied to by service manager Mike. No dealer support even though we have a lifetime power train warranty. They rather block me and delete peoples comments about it than take accountability or apologize and show support. Paint chipping off and we were told we should have bought a paint package lol it’s NEW. What a joke. Look at Ann Anise Young’s Facebook page for full break down. Unacceptable treatment from a loyal customer who has bought all our trucks here. No buy back. Won’t even give us what we owe so we can trade it. Can’t lemon law it because the service dept would never process it in for the three strikes needed for my lawyers. It’s just been one thing after another. Service manager told me he would reset the computer and do all he could to fix it. He never touched the truck. I have proof of all information I post and conversations with dates and time. Keep blocking me and not helping us. We appreciate that amazing customer support! ALSO, several managers said they are scared to help us at all because they don’t want to face backlash and repercussions from GM. Managers wouldn’t call me back. No one would give me updates. Now Mike told me to bring it back to him one hour after it was dropped off this morning so he could reset the computer! WHAT?! He had it months and claimed he already did. Lies. Just lies and giving us the go around. Instead, y'all blocked me and turned off comments from all the backlash. I showed months of patience and months of begging for help and support. An apology and accountability would be go along way. Can’t even get that. Thanks.

Can't ask for a better dealership with ZERO pressure. Bought my truck online with text message and one phone call to close the deal. The Sales Manager "Trey" is easy to work with, answered all my questions. The Salesman "Michael" very responsive with text message and worked with me to get my out the door price I asked for. Second vehicle I have bought from this dealership, top notch. Added bonus: they will deliver your vehicle to your driveway, no need to actually go to the dealership.

Victor was very helpful, patient, and understanding. Didn't try to push into buying anything which is a major plus in my book. Will definitely go back and purchase from him