Wysup Chrysler Jeep Dodge Ram

Update!!!! It’s been almost six months since we bought this truck and we still don’t have a title or license plates. No temporary tag was given at the time of sale, so we’ve had to rely on trip permits just to be able to drive it legally this entire time. After months of back and forth, Wysup finally sent the paperwork to the Oregon DMV to transfer the truck into our name. That’s when we received a letter from the DMV saying the truck we were sold as having a clean title actually has a salvage record and will only be issued a salvage title after a state inspection. This was never disclosed to us. The whole situation felt weird from the start, a salvage title drastically lowers the value of the truck and affects insurance and resale. If we had known this, we never would have bought it. When we contacted Wysup about this, they refused to help and basically told us this was our problem, even though they sold the truck and represented it as clean titled. We paid nearly $70,000 in cash. Six months later, we still don’t have a proper title, and now we’re facing a salvage brand that will permanently hurt the value of the truck. This whole situation has been incredibly frustrating and expensive. I’d be very careful before buying from this dealership. Original review: I recently purchased a 2022 Ford Raptor from Wysup in Pullman and couldn’t be happier with the experience. The team was straightforward, knowledgeable, and easy to work with from start to finish. No pressure, no games, just honest communication and a smooth buying process. They took the time to answer all my questions and kept me updated until pickup day. The truck was exactly as described, and everything was ready to go when I arrived. If you’re looking for a dealership that actually values its customers, Wysup is the place to go.

Wysup has been exceptional to work with during a particularly complex and stressful vehicle situation—one that DID NOT involve a vehicle purchased through them. Despite that, their team stepped in and has provided a level of support and guidance that went far beyond expectations. I especially want to recognize Misael for his professionalism, responsiveness, and genuine kindness throughout the process. He consistently took the time to clearly explain next steps, answer questions thoroughly, and make sure we felt supported during what has otherwise been an overwhelming situation. His ability to combine expertise with empathy is something you don’t come across often. What stands out most is that Wysup chose to help when they had no obligation to do so. That says a lot about their integrity and their commitment to people, not just transactions. I’m incredibly grateful for their support and would not hesitate to recommend Wysup to anyone looking for a team that truly goes above and beyond. I have bought a vehicle from Wysup before and plan to do so again!

This was my first ever vehicle buying experience coordinating mostly through text/online AND coming from out of town so I was a tad nervous the whole time I was getting details. I tried to make it clear how picky I am about my vehicles, even if they are used. Devyn Catone did a great job making sure I didn't make the trip without having my expectations set properly on the rig I chose. When my wife and I got there, he was right at the front door ready to great us and show us around the dealer (bathrooms/teas/water.) When we found an unexpected issue with the vehicle during the walkaround and management would not allow my requested resolution (a further discount), he brought an alternative to the table that was sufficient enough to keep me a happy guest. I trust Devyn truly brought the best he could to the table for a resolve and I didn't have to do any wheeling and dealing to get there. I've purchased entirely too many new and used cars for my time on this Earth but this experience was one of the better ones, if not the best up to this point. I know staffing issues are the reason for the salesman also being the F&I rep but it really was a more pleasant experience because of the apparent 'A to Z' process that this dealer has adopted. I bought a used vehicle this time around but if I was ever in the market for a new CDJR model later on, I'll be back here instead of my local CDJR dealer without a doubt in my mind.

Super helpful, excellent customer service, Bill in financing is very helpful and personable. Wysup truly cares about their customers and about helping people get their needs met. ABOVE AND BEYOND service🙌

I recently purchased a car at this dealership and had a wonderful experience! The guys here are really helpful and they do care for their customers. Special mention to Luke and Devyn for helping me with everything, from understanding what I needed to offering a great deal! Great customer service! I wish the folks at Wysup all the very best and a lot of happy customers :) Cheers!