Yellowstone Toyota

PLEASE double and triple check things when getting your Toyota serviced at Yellowstone Toyota. I have three recommendations. Two small issues and one major issue. 1. Make sure all your windows are closed. Because they'll give you a complimentary wash (without asking), and the employee taking your Toyota through the car wash doesn't check your window's. 2. If your Toyota takes #.5 qts of oil and they charge you for # qts. Make sure you get the .5 qts of oil for your next oil change. I typically change my own oil, but this time, I needed a tire rotation and balance. So, I thought I would get both done at once. That .5 qts I was charged for and not provided. It could have gone toward my next oil change I do myself. 3. If you get your tires rotated and balanced. Please double and triple check your lug nuts. The next day, while traveling through Yellowstone, I found 5 lug nuts on my front passenger wheel loose. One lug nut was about to fall off. Three days later, when I got my hands on a torque wrench, I also found 2 lug nuts on my rear driver wheel loose and not torque to spec. I reached out to Yellowstone Toyota the next day of my issues through the website and asked to be contacted by email because my cell service here is horrible in this rural area. I found out a week or two later while I was in a good service area where I was contacted by phone (voicemail). So with that I give them one extra star for at least contacting me. Something that should have given me a red flag that I overlooked. At the time, the technician was done and walked in, and I say to him. You got one cool green mechanic cart, and he says. It's not mine, I'm just using it for the day. RED FLAG! My service was on 05/17/25, and I reached out to them on 05/18/25 by email and asked to be contacted by email. I was contacted on 05/19/25 by phone. As of 06/08/25, I'm still waiting for my email. 06/04/25 I left a voicemail, but I'm not sure it went through. Service manager Kenny Parker, I'm still waiting for my confirmation!

After the winter of 2024-2025 I knew I needed a 4 Wheel drive. My awd Terrain got stuck so many times in the deep snow and after getting stuck just trying to get out of my garage and digging for 2.5 hours just to get back into the garage my mind was made up. I wanted a Toyota because of my daughters experience with 2 Land cruisers that both went nearly 300,000 miles each. I left my name and number with many different dealerships but in August of last year Trey Ouellette called me about a used 4Runner that had just been traded in. I had been looking for a Tacoma but he called on this one and I am so glad he did. I drove it and decided that I wanted it and closed the deal that day. I have purchased 4 or 5 vehicles through the years and Trey was the BEST salesman I have ever dealt with. He answered all of my questions and there was no pressure at all. Fred, the manager helped with the process and Jolene helped us with the paperwork. Since then Ethan the service manager has stepped in to help with scheduling an oil change and the detailing apt since I bought it before it could even be detailed. I cannot tell you how easy Trey and Ethan both made it for me !! Thank you all so much !!!!!

We are so happy with the purchase of our new 2025 Grand Hylander Hybrid from Yellowstone Toyota. Royal and the entire Yellowstone Motor family were very accommodating and thorough with their sale to us. I would recommend them for a new or used car. They have a fantastic service department as well. Samantha and Larry Jones (Cody, Wyoming)

We had to take in our Toyota truck last week and they fixed it in a couple days and beautifully cleaned and polished our vehicle. It ran great too. Their employees were all very kind and accommodating. Thanks to Yellowstone Toyota in Powell, Wyoming for great service.

I’m not living in Powell, and I actually purchased the car at another Toyota dealership in Wyoming, but when I had a check engine light come on, I called this Toyota and they got me in within minutes. They were super transparent, asked great questions, and reassured me that I’d be okay to make it back home to have my usual mechanic look at it. They didn’t charge me for diagnostics and even helped with the Hyundai bulletin needed for the part. I really appreciated their help.