York Gary Autoplex, INC.

Hello my name is Richie Collie, I purchased a 2021 Chevy 2500 HD from this dealership and drove all the way from Mountain Home,Ar. This truck was super sharp and everything I wanted. Salesman Rick Copeland was great on info along with being helpful with everything I needed. This place is definitely worth the drive and very experienced staff!! Thank you YorkGaryChevrolet!

I have purchased several vehicles at York Gary. The people there are professional and very knowledgeable about what they are selling. I keep coming back not just because they have the best deals around but to get a chance to catch up with my now friends. Hey, you owe it to yourself to go check them out because if you do you will be back.

Phenomenal customer service! Here s my story. We are from Texas around Waco. We were camping at Crater of Diamonds State Park. I have a 2016 GMC 3500HD Denali Duramax. We are pulling a fifth-wheel to camp in. We arrived at the park on Monday without incident. Tuesday, on starting the truck after shopping in Nashville, AR, my engine light came on. I looked up the nearest GMC dealership, and luckily York Gary Autoplex is in Nashville. I noticed the engine light at around 4:30pm. The dealership closes at 5:00pm. I went in and spoke with the service manager, Alan. Remember that name. I told him what was going on and he went out right away with an engine code reader and scanned my truck (at no charge). After reviewing the active codes, he stated my DEF tank temp sensor was going bad. I had not noticed any problem with my truck other than the light. He said it could last another 500 miles or go out in 10 miles. Since we are pulling a fifth-wheel and it is 370 miles to get home, I didn't want to chance it, so I asked how much it would be to repair it. Alan stated the whole DEF tank would have to be replaced and the total would be around $1200. I scheduled the repair for Thursday morning (today). I left the dealership to return to the campground that evening. I was not 3 miles away when Alan called my cell phone. He stated he had looked up my truck with GMC and found out they had a recall of sorts on my truck and problem, and that GMC would cover the repairs. He also apologized to me for not checking that when I was in the shop. Alan was the most professional and pleasant service manager I have ever dealt with. Having dealt with numerous other dealerships and service personnel over the years, Alan's attention to detail and customer service are outstanding. Other dealerships would not have bothered to check for recalls. The story does not end there. I took the truck in this morning for the repair. I told Alan I would wait while it gets repaired as we did not have another vehicle with us. After I dropped my truck off, Alan repeatedly came to ask if I needed to go anywhere or go get breakfast, and that he would take me. I kindly refused as I was prepared to wait, but the kindness of the offer was above and beyond the call of duty. Alan, especially Alan, and the entire staff at York Gary Autoplex in Nashville, AR went above and beyond and displayed what real customer service should look like in today's busy world. Even though we live over 370 miles away, when I upgrade my 2016 GMC 3500HD Denali for a newer truck, I am definitely driving to York Gary Autoplex to do business! It was just a phenomenal experience. I emailed the owner, Mr. Gary Futrell, concerning my experience at his dealership with Alan and his staff. Not 20 minutes passed since I sent the email that Mr. Futrell called me on my cell phone. He thanked me for my email and said he prided himself on his dealerships customer service. This only reinforced my great opinion of this outstanding dealership. If the owner takes the time to respond to feedback, good or bad, then this is an establish that has earned my business.

The Best car dealership in my 50+ years of buying vehicles!!! Great price and they were able to get me a low APR on my truck loan. Did not attempt to add on a bunch of ridiculous fees. Thanks much to Arturo Perez…he was thorough and clear about the process and showing me all the bells and whistles on my new truck. My drive to Ashdown, AR, was a dream in my new Chevrolet Colorado. I look forward to a continuing relationship with this dealership for years to come. Thank you!!!

My name is Teresa Fawcett! I just recently bought a new truck from York-Gary Auto. It was a great experience. From the salesman Rick, to financing with Brian, things could have not gone any smoother. They both were great to do business with.