Yuma Honda

I had an amazing experience at Yuma Honda. Josh and his manager worked very hard with me and my family to make the deal happen on my brand-new 2025 Honda Pilot Touring AWD in Platinum White Pearl. I shopped around and compared many vehicles, and Yuma Honda gave me the best overall deal and treated us with respect throughout the process. Josh was patient, professional, honest, and never pressured me. His manager also stepped up and helped make the numbers work exactly where we needed them to be. The entire experience was smooth, transparent, and worth the drive. I truly appreciate the effort they put in to earn my business. Buying a brand-new Honda Pilot was a huge milestone for me, and they made the experience memorable. If you’re looking for a Honda and want people who will work with you fairly and professionally, I highly recommend Josh and the team at Yuma Honda.

Carlos was outstanding from start to finish. He was professional, honest, patient, and never made me feel pressured at any point during the process. He took the time to answer every question, kept me updated, and worked hard to get us the best deal possible. What really stood out was his communication and integrity. When there was a pricing discrepancy online, he honored it and continued working with us instead of playing games. He was transparent throughout the entire process and always quick to respond whenever we had questions. Buying a vehicle can be stressful, but Carlos made the experience smooth, straightforward, and enjoyable. If you're looking for someone who is honest, responsive, and truly cares about his customers, I highly recommend asking for Carlos. Thank you again for all your hard work and for making this such a positive experience.

Erick Soto provided exceptional customer service! I arrived early as I wanted to add maintenance to my order. No Problem. I also need to make sure it was done on time as I had an appointment. Done! I bought this CRV new from Yuma Honda in 2010 at the old facility. I flat tow it behind my motorhome and could elect to have service done at the Honda dealer in Washington, our summer home. But I prefer Yuma Honda. Keep up the good work.

We purchased a vehicle for our son from Superstition Springs Honda (mutually owned by the same owner of Yuma Honda). On the drive home, the AC stopped blowing cold. Thinking the AC failed due to preexisting mechanical issues, the SS Honda team coordinated with Yuma Honda to get it inspected and serviced at no cost. Upon inspection, it was found by Yuma Honda to have been impact damage to the compressor caused by a road hazard, likely debris on the road. The SS Honda team refused to cover the cost, which is understandable but obviously unfortunate for us. The Yuma Honda team coordinated with the owner to give us the repairs at cost. The owner did not have to do this. The team at Honda did not have to advocate for us. But they went above and beyond. Aside from this, the service team was top notch. From initial call to completed repairs, the communication was superior to what we’ve experienced at other major dealerships in town (this is our first Honda purchase). Erick was easy to get ahold of, kept us updated, and had our car back to us promptly. The customer service experience was excellent and leadership has obviously gotten the system workflow down with customer experience in mind. Thank you for all you did for us. You helped make a stressful issue less overwhelming.

I got my car at Honda more than a year ago, my experience started by the phone with someone that I don’t remember the name, but he was very professional. Then Ruben became the main person helping me, I got my 2023 car with him. Allan also helped me with my million questions lol. It took a while to get the car that I wanted from California but everything worked out well. Ruben was always very patient and keeping me updated. I’m very happy and satisfied with my purchase. Every time I go there, the service team is polite and fast. They’re very gentle. The dealership is always clean, the service is amazing! They have nice chairs, tables, couches, coffee, water. I was very impressed by their attention with my requests. Totally recommend Yuma Honda.